FAQ - Frequently Asked Questions posed to QypeDeals

QypeDeals  - Frequently Asked Questions (FAQ)

Before you get in touch, see if the answer to your questions below. Not there? Then you can email us on ukdeals@qype.com or call us on 020 3589 0914

What’s QypeDeals?

QypeDeals have the best deals from restaurants, bars, cinemas, concerts, spas, sports clubs, cultural events and more for you and your friends to enjoy. The deals are published at regular intervals and, usually, deals are available to buy online for three days at a time. Once you’ve bought one, you’ll get a voucher which can be redeemed within a set period of time.  

We’re launching regionally in London and Manchester, but we're also offering nationwide deals so you won't miss out.

How do I buy a QypeDeal?

To buy a QypeDeal, you…

• Browse our current offers by signing up for the daily QypeDeals newsletter or going directly to www.qypedeals.co.uk
• Click ‘Buy Now’ to get your Daily Deal. Each offer has a limited number of deal vouchers and they’re available on a first come, first served basis. Want one? You’ve got to be quick!

How do I sign up for the QypeDeals newsletter?

Use the ‘QypeDeals email’ button on the right-hand side of the homepage to register for your city’s newsletter. You can also stay up-to date about our deals using Facebook, Twitter or RSS. And don’t worry: we’ll only send you deals that work in your city.

Is shopping on the QypeDeals site safe?

We’re 100% safe. Your data’s transferred to the site using the most sophisticated encryption method possible and any data transferred is used for that sole transaction and not shared with any third parties.

How can I pay?

We currently accept both credit and debit cards. Soon, we’ll add PayPal too.

How long do I have to wait before getting my deals voucher?

As soon as we’ve received your payment, you’ll get a message with your deal voucher attached as a PDF so you can print it out yourself.

Each deal is only available for a certain amount of time, and a clock on the offer’s page will let you know how long you have left!

My link to access the PDF doesn’t work. What can I do?

Some users may have compatibility problems with Acrobat Reader and their browser. If you’re having these problems, deactive the browser integeration option in Acrobat Reader by following these steps:

• Open Adobe Acrobat Reader
• Click the ‘edit’ option in the menu bar, then select ‘basic settings’
• You should automatically be in the ‘internet’ category. If you’re not, select this
• Then untick every box underneath ‘web browser options’

Another potential cause could be a faulty Acrobat Reader plug in on your browser. To fix this, you could try: 

• Right click the link, then choose ‘save target as’
• Save the document on your computer’s desktop
• If Acrobat Reader is properly installed, you should be able to open the saved file with a left click
• If the file can’t be opened, you’ll need to download a free piece of software called Acrobat Reader. Find the latest version here (link).

Please check your spam/junk folder - our automated emails can be filtered by mistake. If you find them there, please remove the 'spam label', 'mark as safe' or add ukdealorders@qype.com to your contacts so this doesn't happen in the future. 

How can I unsubscribe from your emails?

Click here and enter your email address in the box provided.